ESHub
Het officiële certificeringsprogramma voor bouwvaardigheden (CSCS) schetst
Cursus-ID: 2501050108809ESH
Cursusdata: 05/01/25 Cursusduur: 1 studiedag/dagen Cursuslocatie: Londen, VK
Cursuscategorie: Unieke programma's
Cursus subcategorieën:
Onderwijs en professionele ontwikkeling Gezondheid, veiligheid en welzijn Leiderschap en management Duurzaamheid en milieupraktijken Veiligheid in de bouw Milieuduurzaamheid Gezondheid en welzijn Leiderschap en communicatie Kwaliteitsborging Risicomanagement Ontwikkeling van technische vaardigheden
Cursusinformatie
Invoering
Onze cursus is opgezet als een intensieve eendaagse cursus. U leert de benodigde materialen over gezondheid en veiligheid in de bouw om te slagen voor de cursus. Na afloop van de cursus doet u een online test, gebaseerd op wat u gedurende de dag hebt geleerd.
Doelstellingen
Na het behalen van uw testresultaten ontvangt u een bevestiging van uw CSCS-kaart. Vervolgens ontvangt u een bevestiging van uw testresultaten en uw CSCS-kaart. Uw originele CSCS-kaart en uw certificaat ontvangt u binnen 10 werkdagen.
Voor wie is deze bijeenkomst bedoeld?
Iedereen die op bouwplaatsen wil werken Iedereen die wil solliciteren naar een baan in de bouw Iedereen die op een bouwplaats in het Verenigd Koninkrijk wil werken (verplicht)
Trainingsmethode
• Voorafgaande beoordeling • Live groepsinstructie • Gebruik van praktijkvoorbeelden, casestudies en oefeningen • Interactieve deelname en discussie • Powerpointpresentatie, LCD en flip-over • Groepsactiviteiten en tests • Nabeoordeling
Programmaondersteuning
Dit programma wordt ondersteund door: * Interactieve discussies * Rollenspellen * Casestudies en het benadrukken van de technieken die de deelnemers tot hun beschikking hebben.
Dagelijkse agenda
Ochtend Aganda: * 9:00-9:30 (pre-assessment, invullen van het register en aanwezigheid) * 9:30-11:30 (technische sessie) * 11:30-11:45 (koffiepauze) * 11:45-12:45 (technische sessie) * 12:45-13:00 (herhalingspauze) * 13:00-14:00 (CSCS-test) Middag Aganda: * 14:30-15:00 (pre-assessment, invullen van het register en aanwezigheid) * 15:00-18:30 (technische sessie) * 18:30-18:45 (koffiepauze) * 18:45-19:45 (technische sessie) * 19:45-20:00 (herhalingspauze) * 20:00-21:00 (CSCS-test) Testen)
Cursusoverzichten
Week 1
Day 1:
Foundations of Strategic IT Management
1. The Strategic Role of IT in Modern Organizations
o Aligning IT services with business goals
o The evolving role of the CIO and IT leadership
2. IT Governance and Leadership Principles
o Introduction to COBIT 2019 and ISO/IEC 38500
o Governance vs. Management in IT
3. IT Service Management Frameworks (ITSM)
o Overview of ITIL 4 principles and service lifecycle
o Value co-creation through service integration
4. Digital Transformation and Enterprise Strategy
o The impact of emerging technologies (AI, cloud, edge)
o Positioning IT as a driver of innovation
Day 2:
Planning and Designing IT Services Strategically
1. Strategic IT Service Planning
o Demand forecasting and service portfolio planning
o Service design packages (SDP) and value streams
2. Enterprise Architecture and Infrastructure Strategy
o Designing resilient and scalable IT systems
o Integrating cloud, on-premises, and hybrid models
3. Risk, Compliance, and Continuity Management
o ISO/IEC 27001 and cyber-resilience planning
o Business continuity and disaster recovery
4. Vendor and Outsourcing Strategy
o Strategic sourcing and third-party governance
o Contractual models and performance measurement
Day 3:
Managing IT Services and Operations
1. Service Operations and Support Models
o Incident, problem, and change management (ITIL)
o SLA, OLA, and customer satisfaction metrics
2. IT Operations Automation and Monitoring
o AIOps, observability, and intelligent dashboards
o Monitoring critical services and root cause analysis
3. Performance Management and KPIs
o Designing and using meaningful KPIs
o Linking metrics to strategic business outcomes
4. Service Improvement and Agile Operations
o Continual Service Improvement (CSI) model
o Integrating Agile and DevOps in ITSM
Day 4:
Strategic Leadership in IT Service Management
1. Leading IT Teams for Service Excellence
o IT leadership competencies and team performance
o Cross-functional collaboration and communication
2. Financial Management for IT Services
o IT budgeting, cost optimization, and ROI evaluation
o Chargeback and showback models
3. Change Leadership and Organizational Culture
o Leading digital and operational change
o Overcoming resistance and building transformation champions
4. Stakeholder Engagement and Communication
o Managing expectations across business units
o IT-business partnership models
Day 5:
Integration, Innovation, and Strategic Execution
1. Strategic Alignment and Business Integration
o Balanced Scorecard for IT
o Aligning strategic IT objectives with corporate vision
2. Innovation in IT Services
o Encouraging innovation in service delivery
o Case examples of tech-enabled business value
3. IT Maturity Assessment and Capability Building
o Using CMMI, COBIT, or ITIL maturity models
o Identifying gaps and planning improvements
4. Strategic Roadmapping and Course Review
o Developing a 12–36 month strategic IT roadmap
o Final discussion, reflections, and action planning
Foundations of Strategic IT Management
1. The Strategic Role of IT in Modern Organizations
o Aligning IT services with business goals
o The evolving role of the CIO and IT leadership
2. IT Governance and Leadership Principles
o Introduction to COBIT 2019 and ISO/IEC 38500
o Governance vs. Management in IT
3. IT Service Management Frameworks (ITSM)
o Overview of ITIL 4 principles and service lifecycle
o Value co-creation through service integration
4. Digital Transformation and Enterprise Strategy
o The impact of emerging technologies (AI, cloud, edge)
o Positioning IT as a driver of innovation
Day 2:
Planning and Designing IT Services Strategically
1. Strategic IT Service Planning
o Demand forecasting and service portfolio planning
o Service design packages (SDP) and value streams
2. Enterprise Architecture and Infrastructure Strategy
o Designing resilient and scalable IT systems
o Integrating cloud, on-premises, and hybrid models
3. Risk, Compliance, and Continuity Management
o ISO/IEC 27001 and cyber-resilience planning
o Business continuity and disaster recovery
4. Vendor and Outsourcing Strategy
o Strategic sourcing and third-party governance
o Contractual models and performance measurement
Day 3:
Managing IT Services and Operations
1. Service Operations and Support Models
o Incident, problem, and change management (ITIL)
o SLA, OLA, and customer satisfaction metrics
2. IT Operations Automation and Monitoring
o AIOps, observability, and intelligent dashboards
o Monitoring critical services and root cause analysis
3. Performance Management and KPIs
o Designing and using meaningful KPIs
o Linking metrics to strategic business outcomes
4. Service Improvement and Agile Operations
o Continual Service Improvement (CSI) model
o Integrating Agile and DevOps in ITSM
Day 4:
Strategic Leadership in IT Service Management
1. Leading IT Teams for Service Excellence
o IT leadership competencies and team performance
o Cross-functional collaboration and communication
2. Financial Management for IT Services
o IT budgeting, cost optimization, and ROI evaluation
o Chargeback and showback models
3. Change Leadership and Organizational Culture
o Leading digital and operational change
o Overcoming resistance and building transformation champions
4. Stakeholder Engagement and Communication
o Managing expectations across business units
o IT-business partnership models
Day 5:
Integration, Innovation, and Strategic Execution
1. Strategic Alignment and Business Integration
o Balanced Scorecard for IT
o Aligning strategic IT objectives with corporate vision
2. Innovation in IT Services
o Encouraging innovation in service delivery
o Case examples of tech-enabled business value
3. IT Maturity Assessment and Capability Building
o Using CMMI, COBIT, or ITIL maturity models
o Identifying gaps and planning improvements
4. Strategic Roadmapping and Course Review
o Developing a 12–36 month strategic IT roadmap
o Final discussion, reflections, and action planning
Week 02
Week 02
Week 03
Week 03
Week 04
Week 04
Week 05
Week 05
Week 06
Week 06
Week 07
Week 07
Week 08
Week 08
Week 09
Week 09
