Day 1:
Foundations of Creative Leadership
Understanding the principles of transformational and servant leadership.
Applying design thinking methodologies to solve organizational challenges.
Building trust and psychological safety within teams.
Case study: Lessons from innovative leaders at Tesla and Airbnb.
Day 2:
Mastering Negotiation Skills
Introduction to integrative vs. distributive negotiation approaches.
Developing win-win solutions using the Harvard Negotiation Project framework.
Handling difficult conversations and overcoming impasses.
Role-playing exercise: Simulating a high-stakes business negotiation.
Day 3:
Streamlining Administrative Procedures
Overview of Lean Six Sigma and its application in administrative contexts.
Identifying bottlenecks and inefficiencies in existing workflows.
Ensuring compliance with legal and regulatory standards.
Group activity: Redesigning a sample administrative process.
Day 4:
Conflict Resolution and Emotional Intelligence
Recognizing common sources of workplace conflict.
Utilizing mediation techniques to resolve disputes effectively.
Enhancing self-awareness and empathy through emotional intelligence.
Real-world example: Resolving union-management conflicts in aviation.
Day 5:
Strategic Integration and Continuous Improvement
Aligning leadership, negotiation, and administrative goals with organizational strategy.
Leveraging technology to automate and enhance procedural efficiency.
Creating a roadmap for ongoing professional development.
Final workshop: Presenting group projects on integrated solutions.
