Day 1:
Foundations of Cross-Cultural Management
Understanding cultural dimensions and their implications for teamwork.
Exploring the evolution of hybrid work models and their impact on collaboration.
Identifying common challenges in cross-cultural communication.
Introduction to key theories: Hofstede, Trompenaars, and Hall’s Context Model.
Day 2:
Communication Strategies in Hybrid Settings
Overcoming language barriers and ensuring clarity in written and verbal exchanges.
Leveraging non-verbal cues in video conferencing and virtual meetings.
Building trust and rapport across distances and cultures.
Addressing time zone differences and scheduling conflicts.
Day 3:
Inclusion and Equity in Global Teams
Recognizing unconscious biases and their effects on decision-making.
Promoting psychological safety in multicultural teams.
Developing equitable performance evaluation systems.
Encouraging participation from underrepresented voices.
Day 4:
Conflict Resolution and Problem-Solving
Identifying sources of cross-cultural conflict in hybrid environments.
Applying mediation techniques to resolve disputes effectively.
Fostering adaptability and resilience in team members.
Creating contingency plans for high-stakes situations.
Day 5:
Technology and Future Trends
Evaluating digital tools for seamless cross-cultural collaboration.
Integrating AI and automation to support hybrid workflows.
Anticipating future trends in global workforce management.
Presenting final action plans and receiving peer feedback.
