Day 1:
Understanding Conflict and Ethical Leadership
Defining workplace conflict: Causes, types, and consequences.
The role of ethical leadership in conflict management.
Principles of ethical decision-making in leadership.
Identifying personal conflict resolution styles and leadership approaches.
Day 2:
Conflict Resolution Techniques and Strategies
The art of negotiation: Reaching mutually beneficial agreements.
Mediation and arbitration: When and how to apply them.
Active listening and effective communication in conflict resolution.
Managing emotional intelligence to navigate workplace disputes.
Day 3:
Ethical Decision-Making in Leadership
Identifying and addressing ethical dilemmas in professional settings.
The impact of corporate values and organizational ethics on leadership.
Case studies on ethical decision-making and conflict resolution.
Developing ethical leadership frameworks for sustainable business practices.
Day 4:
Managing Difficult Conversations and Workplace Disputes
Techniques for handling difficult conversations with employees and stakeholders.
Strategies for de-escalating conflicts and preventing future disputes.
Building a culture of trust and transparency in teams.
Addressing unconscious bias and ethical considerations in conflict management.
Day 5:
Implementing Conflict Resolution and Ethical Leadership Practices
Creating policies and procedures for ethical conflict resolution.
Measuring the effectiveness of conflict resolution strategies.
Role-playing exercises and case study analyses for practical application.
Developing an action plan for integrating ethical leadership into organizational culture.