Day 1:
Foundations of Coaching and Mentoring
Key definitions and distinctions between coaching and mentoring.
Overview of prominent coaching models (e.g., GROW, OSKAR).
Introduction to mentoring frameworks and their applications.
Ethical guidelines and confidentiality protocols.
Day 2:
Emotional Intelligence and Communication Skills
Understanding emotional intelligence and its role in building rapport.
Techniques for active listening and empathetic communication.
Crafting powerful questions to stimulate reflection and insight.
Non-verbal cues and body language in coaching/mentoring sessions.
Day 3:
Designing Effective Coaching Plans
Setting SMART goals and aligning them with organizational objectives.
Using assessment tools to identify strengths and areas for improvement.
Developing action plans based on client needs and aspirations.
Monitoring progress and adjusting strategies dynamically.
Day 4:
Mentoring for Diversity and Inclusion
The role of mentoring in promoting workplace diversity.
Strategies for creating inclusive mentoring partnerships.
Addressing unconscious bias in mentoring relationships.
Case study analysis: Successful diversity-focused mentoring programs.
Day 5:
Evaluation and Continuous Improvement
Methods for gathering feedback from coachees and mentees.
Metrics for assessing the impact of coaching and mentoring initiatives.
Reflective practice and self-assessment for practitioners.
Trends shaping the future of coaching and mentoring globally.
