Day 1:
Foundations of Effective Supervision
Key principles of supervision and their relevance in modern workplaces.
Overview of leadership theories: Transformational, Transactional, and Servant Leadership.
Understanding team dynamics through Tuckman’s model.
Building trust and psychological safety within teams.
Day 2:
Communication and Conflict Resolution
Techniques for active listening and empathetic communication.
Identifying common sources of workplace conflict and their root causes.
Strategies for resolving conflicts constructively.
Role-playing exercises to practice mediation skills.
Day 3:
Decision-Making and Ethical Leadership
Introduction to ethical decision-making frameworks.
Case studies on navigating moral dilemmas in supervision.
Balancing short-term priorities with long-term organizational goals.
Developing accountability systems to ensure ethical practices.
Day 4:
Leading Change and Managing Resistance
Understanding the psychology of change and its impact on teams.
Tools for communicating change effectively.
Addressing resistance through empathy and transparency.
Simulating change management scenarios to reinforce learning.
Day 5:
Personal Development and Future-Readiness
Conducting self-assessments to identify leadership strengths and areas for growth.
Creating personalized development plans for continuous improvement.
Leveraging technology and data analytics in supervision.
Preparing for emerging trends in workforce management and leadership.
