Day 1:
Foundations of Performance Management
Overview of performance management theories and models.
Understanding the link between performance management and organizational strategy.
Identifying common barriers to effective implementation.
Case study analysis: Lessons from successful organizations.
Day 2:
Designing Performance Appraisal Systems
Types of appraisal methods: Pros and cons.
Developing SMART goals and KPIs for performance measurement.
Integrating technology into performance tracking systems.
Workshop: Drafting a basic appraisal template.
Day 3:
Conducting Effective Feedback Sessions
Principles of constructive feedback delivery.
Techniques for handling difficult appraisal conversations.
Role-playing exercise: Practicing feedback scenarios.
Strategies for fostering a feedback-friendly culture.
Day 4:
Addressing Challenges in Performance Management
Overcoming biases in performance evaluations.
Managing resistance to change among stakeholders.
Supporting underperforming employees through coaching.
Ensuring legal compliance in appraisal processes.
Day 5:
Future Trends and Continuous Improvement
Exploring innovations in performance management (e.g., AI-driven analytics).
Building a culture of continuous learning and development.
Measuring the ROI of performance management initiatives.
Action planning session: Creating a roadmap for implementation.
