Day 1:
Foundations of Strategic Planning
Overview of strategic planning principles and frameworks.
Identifying organizational vision, mission, and core values.
Conducting SWOT analysis to assess internal and external factors.
Aligning strategic objectives with stakeholder expectations.
Day 2:
Introduction to the Balanced Scorecard
Historical evolution and key features of the Balanced Scorecard.
Mapping strategic objectives to financial, customer, internal process, and learning perspectives.
Developing key performance indicators (KPIs) for each perspective.
Case study: Successful implementation of the BSC in a service-based organization.
Day 3:
Designing and Implementing the Balanced Scorecard
Creating a strategy map to visualize cause-and-effect relationships.
Cascading the Balanced Scorecard across departments and teams.
Integrating the BSC with existing management systems.
Addressing common implementation challenges and solutions.
Day 4:
Monitoring and Evaluating Strategic Performance
Setting up dashboards and reporting mechanisms for continuous monitoring.
Using data analytics to track progress and identify areas for improvement.
Conducting periodic reviews to ensure alignment with strategic goals.
Simulation exercise: Adjusting strategies based on real-time feedback.
Day 5:
Advanced Applications and Future Trends
Leveraging technology to enhance strategic planning and execution.
Incorporating sustainability and ESG (Environmental, Social, Governance) considerations.
Exploring emerging trends in strategic management and the BSC.
Action planning: Developing a roadmap for post-course application.
