Day 1:
Foundations of Process Re-Engineering
Introduction to administrative process re-engineering: Concepts and significance.
Identifying inefficiencies and bottlenecks in current workflows.
Process mapping techniques for effective analysis.
Leveraging technology for enhanced process design.
Day 2:
Tools and Techniques for Process Optimization
Advanced methodologies for process improvement (Lean, Six Sigma, etc.).
Analyzing data to inform process redesign.
Workflow automation: Tools and platforms for efficiency.
Case study: Successful process re-engineering in organizations.
Day 3:
Enhancing Decision Quality Through Process Redesign
Principles of data-driven decision-making.
Integrating key performance indicators (KPIs) into processes.
Improving communication channels for effective decision-making.
Strategies for ensuring transparency and accountability.
Day 4:
Managing Change in Process Re-Engineering
Techniques for stakeholder engagement and collaboration.
Overcoming resistance to change in organizations.
Training and empowering employees for new processes.
Real-world examples of successful change management.
Day 5:
Sustaining Improvements and Measuring Success
Creating a roadmap for continuous improvement.
Monitoring and evaluating the impact of re-engineered processes.
Linking process improvements to organizational goals.
Final project: Developing an action plan for your organization.
