Stakeholder Management and Engagement
Day 1:
Introduction to Stakeholder Management
Overview of stakeholder management: definition, importance, and scope.
Identifying key stakeholders: internal vs. external stakeholders.
Stakeholder mapping techniques: categorizing stakeholders based on influence and interest.
Introduction to stakeholder analysis: tools and methods for understanding stakeholder needs and expectations.
Day 2:
Stakeholder Engagement Strategies
Developing engagement strategies for different stakeholder groups.
Communication strategies: tailoring messages for different stakeholders.
Building trust and credibility with stakeholders.
Techniques for engaging stakeholders at various stages of a project or initiative.
Day 3:
Managing Conflicts and Navigating Challenges
Understanding potential conflicts in stakeholder relationships.
Conflict resolution methods: negotiation, mediation, and compromise.
Managing competing interests and balancing stakeholder demands.
Ethics in stakeholder management: maintaining integrity and transparency.
Day 4:
Advanced Stakeholder Management Tools and Techniques
Stakeholder mapping in detail: advanced tools and software applications.
Risk management and stakeholder engagement: identifying and mitigating risks.
Leveraging stakeholder feedback to improve project outcomes.
Aligning organizational goals with stakeholder expectations for sustainable success.
Day 5:
Practical Application and Case Studies
Group exercises on stakeholder analysis and mapping.
Role-playing scenarios for stakeholder engagement and conflict resolution.
Real-world case studies and discussions of successful stakeholder management examples.
Final assessment: designing a stakeholder engagement plan for a specific project or organization.
