Course Information

Introduction

The dynamics of today’s workforce have undergone a significant transformation, with multiple generations working side by side. From Baby Boomers to Generation Z, each generation brings unique strengths, communication styles, and expectations. Successfully managing these differences is critical for building cohesive teams, fostering collaboration, and enhancing organizational productivity. This course, "Managing Multigenerational Teams," equips managers and team leaders with the knowledge and tools necessary to effectively lead diverse teams across generational divides.

Understanding the core characteristics, values, and working preferences of each generation is key to creating a harmonious and productive work environment. This course delves into the generational traits, highlighting the reasons behind their differences and how these differences can be leveraged as a competitive advantage. Participants will explore practical techniques to reduce conflicts, improve collaboration, and ensure equitable treatment for all team members.

The course also addresses challenges such as stereotyping, communication barriers, and resistance to change that may arise in multigenerational teams. Through case studies, role-playing activities, and discussions, participants will learn how to implement strategies that foster mutual respect and inclusivity. By applying these strategies, team leaders can motivate and engage team members while maintaining high levels of performance.

An integral part of this program is developing skills for adaptive leadership. Leaders must be agile in their approach, tailoring their communication, delegation, and conflict-resolution techniques to suit diverse team dynamics. The course provides actionable insights on how to align generational strengths with organizational goals, ensuring every team member feels valued and understood.

Furthermore, participants will learn how to anticipate future workforce trends and prepare for generational shifts in the workplace. The course will also cover how technological advancements impact generational expectations and how managers can navigate these changes to maintain team cohesion.

By the end of this course, participants will have a comprehensive understanding of managing multigenerational teams effectively. They will be equipped with actionable tools to overcome challenges, drive collaboration, and create an inclusive culture that embraces diversity for long-term success.

Objectives

By attending this course, participants will be able to:

Identify the unique traits, values, and work preferences of different generations in the workforce.
Develop effective communication strategies tailored to multigenerational teams.
Resolve generational conflicts and overcome stereotypes to foster inclusivity.
Motivate and engage team members by leveraging their individual strengths.
Adapt leadership styles to meet the needs of diverse team dynamics.
Align team goals with organizational objectives while addressing generational expectations.
Anticipate workforce trends and prepare for generational shifts in the workplace.

Who Should Attend?

This course is ideal for:

Managers, supervisors, and team leaders overseeing diverse, multigenerational teams.
HR professionals and talent development specialists focused on workplace inclusion and team dynamics.
Senior executives seeking strategies to enhance collaboration and productivity across generations.
Professionals transitioning into leadership roles and looking to develop adaptive leadership skills.
Project managers and department heads managing cross-functional and multigenerational teams.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm