Course Information

Introduction

In today’s dynamic organizational landscape, administrative processes serve as the backbone of institutional success, ensuring that workflows are streamlined, resources are utilized efficiently, and decisions are grounded in robust data. This course, Re-Engineering Administrative Processes for Enhanced Institutional Performance and Decision Quality, is meticulously designed to equip professionals with the tools and methodologies needed to redesign and optimize administrative frameworks. By re-engineering these processes, institutions can drive significant improvements in operational efficiency, employee engagement, and the quality of decisions made at all levels.

Re-engineering administrative processes involves a deep examination of current workflows to identify inefficiencies, redundancies, and bottlenecks. This course provides participants with cutting-edge strategies and frameworks to assess their organization’s existing processes, implement meaningful changes, and foster a culture of continuous improvement. By focusing on technology integration, stakeholder engagement, and sustainable methodologies, the course ensures that the redesigned processes align with institutional goals and industry best practices.

Participants will gain a comprehensive understanding of the principles of process re-engineering and their application to real-world scenarios. Through interactive discussions, case studies, and hands-on exercises, they will learn how to implement data-driven strategies to achieve measurable outcomes. The course emphasizes the importance of aligning administrative functions with institutional performance metrics to create a foundation for sustainable growth and decision-making excellence.

This training also addresses the human element of re-engineering efforts. Participants will explore techniques for change management, stakeholder communication, and employee empowerment to ensure that new processes are adopted seamlessly and effectively. By combining technical knowledge with practical insights, the course equips professionals to lead transformative initiatives within their organizations.

By the end of the course, participants will have a solid grasp of re-engineering methodologies, tools for process mapping and analysis, and the skills to create a blueprint for enhanced decision quality. The insights gained will empower them to become key drivers of institutional performance and innovation.

Objectives

By attending this course, participants will be able to:

Analyze and assess existing administrative processes to identify areas for improvement.
Develop strategies for process optimization to enhance institutional performance.
Understand and implement data-driven decision-making frameworks.
Apply best practices in re-engineering methodologies to reduce inefficiencies.
Foster a culture of innovation, adaptability, and continuous improvement within their organizations.
Enhance collaboration across departments and improve communication workflows.

Who Should Attend?

This course is ideal for:

Administrative professionals, managers, and team leaders seeking to enhance their operational efficiency.
Process improvement specialists and business analysts involved in organizational change initiatives.
Decision-makers and executives responsible for institutional performance and strategic planning.
Human resource professionals focused on optimizing employee workflows and engagement.
Professionals in public and private institutions aiming to align processes with organizational goals.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm