Course Information

Introduction

Microaggressions, though subtle, can have profound and lasting impacts on workplace culture, employee morale, and overall organizational performance. Often rooted in unconscious bias, these behaviors can alienate team members, diminish trust, and stifle collaboration. Understanding, addressing, and mitigating microaggressions is not merely a step towards inclusivity—it is an essential component of creating a workplace that values diversity, equity, and inclusion (DEI).

This course delves into the nuanced world of microaggressions, providing participants with the tools and frameworks to identify, address, and prevent these behaviors. It emphasizes creating an environment where every employee feels respected and valued, fostering a culture of open communication and accountability. Participants will gain an understanding of the psychological, social, and professional implications of microaggressions and learn how to counteract their effects effectively.

The training incorporates evidence-based practices, real-life case studies, and interactive exercises to equip professionals with the confidence to navigate challenging conversations and scenarios. It also highlights the role of leadership in shaping an inclusive culture and empowering employees to address microaggressions constructively.

Throughout the program, participants will explore strategies for self-awareness and self-regulation, ensuring that unconscious biases are minimized in decision-making and daily interactions. By fostering empathy and understanding, organizations can cultivate a workplace where all employees can thrive, regardless of their background or identity.

Moreover, the course emphasizes proactive measures, such as policy formulation and training initiatives, to build sustainable mechanisms for addressing microaggressions. Participants will learn to transform challenges into opportunities for growth, innovation, and stronger team dynamics.

This course offers a comprehensive and practical roadmap for individuals and organizations aiming to create an inclusive, equitable, and respectful workplace. Participants will leave equipped with actionable skills and a renewed commitment to fostering a positive and supportive work environment.

Objectives

By attending this course, participants will be able to:

Define microaggressions and understand their various forms and manifestations in the workplace.
Analyze the short- and long-term impacts of microaggressions on individuals, teams, and organizations.
Develop skills to identify and address microaggressions effectively and constructively.
Foster a culture of accountability and inclusivity through proactive strategies and policies.
Enhance self-awareness and empathy to reduce unconscious biases in daily interactions.
Strengthen their ability to facilitate open and respectful conversations about microaggressions.
Implement actionable steps to create a workplace environment that embraces diversity and equity.

Who Should Attend?

This course is ideal for:

Human resources professionals aiming to enhance workplace inclusivity and conflict resolution.
Team leaders and managers who want to foster respectful and productive team dynamics.
Diversity, equity, and inclusion (DEI) officers and practitioners seeking advanced tools for combating workplace biases.
Executives and decision-makers striving to create a sustainable culture of accountability and respect.
Employees at all levels who want to contribute to a more inclusive and supportive workplace.
Professionals in industries where diverse teams are essential to innovation and growth.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm