Risk Management - Crisis Planning
Course ID: 261026 0101 1156Proj
Course Dates : 26/10/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Professional and CPD Training Programs
Course Subcategories:
Business Decision Making Corporate Strategy Leadership & Management Development Risk Management Strategic Management
Course Certified By: Projacs Academy & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Pay in Full Now
Introduction
Organizations face more interdependent risks and shorter windows to respond. Poor crisis planning increases operational loss, legal exposure, and reputational damage. This course shows how to design, test, and activate practical crisis plans that reduce harm and speed recovery.
Objectives
1. Draft and prioritize crisis scenarios and response plans tied to critical functions and assets.
2. Define command-and-control structures, escalation triggers, and clear decision authority.
3. Build and run tabletop and functional exercises, and translate findings into actionable plan updates.
4. Develop stakeholder communication protocols for employees, regulators, customers, and media.
5. Integrate crisis plans with business continuity and IT recovery, and establish measurable readiness indicators.
2. Define command-and-control structures, escalation triggers, and clear decision authority.
3. Build and run tabletop and functional exercises, and translate findings into actionable plan updates.
4. Develop stakeholder communication protocols for employees, regulators, customers, and media.
5. Integrate crisis plans with business continuity and IT recovery, and establish measurable readiness indicators.
Who Should Attend
Risk Manager
Business Continuity Manager
Incident Response Team Lead
Operations Manager / Site Manager
Head of Corporate Communications or Public Affairs
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
Week 1
Day 1
Crisis Planning Fundamentals
- Understanding the purpose of crisis planning
- Identifying organisational crisis risks
- Linking crisis planning with business resilience
Crisis Scenario Development
- Identifying potential crisis scenarios
- Prioritising scenarios based on impact and likelihood
- Defining critical functions and assets
Crisis Response Planning
- Developing structured crisis response plans
- Defining response actions and responsibilities
- Establishing recovery objectives
Day 2
Crisis Governance and Leadership
- Establishing crisis management structures
- Defining roles and responsibilities
- Supporting effective crisis decision-making
Command and Control Structures
- Designing escalation pathways
- Defining decision authority
- Managing information flow during crises
Crisis Activation Procedures
- Establishing crisis triggers
- Defining activation processes
- Supporting rapid response
Day 3
Crisis Exercises and Testing
- Understanding crisis exercise methods
- Planning tabletop exercises
- Testing response capabilities
Exercise Evaluation
- Reviewing crisis exercise outcomes
- Identifying capability gaps
- Developing improvement actions
Crisis Plan Improvement
- Updating crisis plans based on findings
- Maintaining plan relevance
- Strengthening organisational readiness
Day 4
Crisis Communication Planning
- Developing stakeholder communication protocols
- Managing internal communication
- Coordinating external messaging
Stakeholder Management During Crises
- Communicating with employees, customers and regulators
- Managing stakeholder expectations
- Maintaining organisational trust
Media and Public Communication
- Preparing crisis communication approaches
- Managing public information
- Supporting reputation protection
Day 5
Business Continuity Integration
- Linking crisis plans with continuity arrangements
- Coordinating operational recovery
- Supporting organisational resilience
Crisis Readiness Management
- Establishing readiness indicators
- Monitoring crisis preparedness
- Improving response capability
Review and Action Planning
- Reviewing risk management crisis planning tools and frameworks
- Preparing a personal implementation or development plan
- Course review, feedback and implementation planning
