Quality Management - Continuous Improvement
Course ID: 261019 0101 1148Proj
Course Dates : 19/10/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Professional and CPD Training Programs
Course Subcategories:
Leadership & Management Development Operational Excellence Performance Management Process Improvement Strategic Management
Course Certified By: Projacs Academy & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Pay in Full Now
Introduction
Continuous improvement enables organisations to systematically enhance processes, products and services by identifying opportunities, reducing inefficiencies and improving performance. A strong improvement culture helps organisations adapt to changing requirements, increase quality and deliver better value to customers and stakeholders.
This programme provides participants with practical approaches for establishing and managing continuous improvement initiatives. Participants will learn how to identify improvement opportunities, apply structured improvement methods, measure results and sustain changes that support long-term organisational performance.
Objectives
1. Apply continuous improvement principles and methodologies to enhance organisational performance.
2. Analyse processes to identify inefficiencies, quality issues and improvement opportunities.
3. Develop improvement initiatives using structured problem-solving and improvement tools.
4. Evaluate improvement outcomes using measurable performance indicators.
5. Establish practices that support sustainable continuous improvement across teams.
2. Analyse processes to identify inefficiencies, quality issues and improvement opportunities.
3. Develop improvement initiatives using structured problem-solving and improvement tools.
4. Evaluate improvement outcomes using measurable performance indicators.
5. Establish practices that support sustainable continuous improvement across teams.
Who Should Attend
1. Quality Managers.
2. Continuous Improvement Managers.
3. Process Improvement Specialists.
4. Operations Managers.
5. Lean and Six Sigma Practitioners.
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
Week 1
Day 1
Continuous Improvement Fundamentals
- Understanding the principles of continuous improvement
- Linking improvement activities with organisational objectives
- Identifying the benefits of improvement culture
Improvement Opportunities Identification
- Analysing current processes and performance
- Identifying inefficiencies and quality gaps
- Prioritising improvement opportunities
Continuous Improvement Culture
- Building improvement-focused behaviours
- Encouraging employee involvement
- Supporting organisational learning
Day 2
Process Analysis for Improvement
- Mapping current processes
- Identifying waste and inefficiencies
- Evaluating process performance
Problem-Solving Methods
- Applying structured problem-solving approaches
- Identifying root causes
- Developing improvement solutions
Improvement Tools
- Using practical improvement tools
- Selecting appropriate methods for different challenges
- Supporting effective improvement activities
Day 3
Lean Improvement Principles
- Understanding Lean concepts
- Reducing waste and improving flow
- Increasing process efficiency
Six Sigma Improvement Approaches
- Understanding Six Sigma principles
- Using data to support improvements
- Reducing variation and defects
Improvement Project Planning
- Defining improvement objectives
- Developing improvement plans
- Assigning responsibilities and timelines
Day 4
Measuring Improvement Results
- Defining improvement performance measures
- Tracking improvement outcomes
- Evaluating effectiveness
Change Implementation
- Managing improvement implementation
- Supporting adoption of new practices
- Addressing implementation challenges
Sustaining Improvements
- Establishing control methods
- Monitoring ongoing performance
- Preventing improvement decline
Day 5
Continuous Improvement Application
- Applying improvement methods to workplace scenarios
- Developing practical improvement actions
- Strengthening improvement capability
Building Improvement Systems
- Establishing repeatable improvement processes
- Supporting continuous improvement governance
- Developing long-term improvement practices
Review and Action Planning
- Reviewing quality management continuous improvement tools and frameworks
- Preparing a personal implementation or development plan
- Course review, feedback and implementation planning
