Project Leadership - Stakeholder Engagement
Course ID: 261012 0101 287ESH
Course Dates : 12/10/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Professional and CPD Training Programs
Course Subcategories:
Business Decision Making Executive Communication & Influence Leadership & Management Development Project & Programme Management Strategic Management
Course Certified By: ESHub CPD & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Pay in Full Now
Introduction
Stakeholder engagement is a critical project leadership capability that ensures project objectives, decisions and changes are understood and supported by the people affected by the project. Effective engagement helps build trust, manage expectations and reduce resistance throughout the project lifecycle.
This programme provides participants with practical methods for identifying, analysing and engaging project stakeholders. Participants will learn how to develop engagement strategies, manage communication, influence stakeholders and maintain strong relationships that support successful project delivery.
Objectives
1. Apply stakeholder engagement techniques to build effective project relationships.
2. Analyse stakeholder needs, influence and expectations throughout the project lifecycle.
3. Develop stakeholder engagement plans aligned with project objectives.
4. Manage stakeholder communication, concerns and resistance effectively.
5. Improve project outcomes through structured engagement and relationship management.
2. Analyse stakeholder needs, influence and expectations throughout the project lifecycle.
3. Develop stakeholder engagement plans aligned with project objectives.
4. Manage stakeholder communication, concerns and resistance effectively.
5. Improve project outcomes through structured engagement and relationship management.
Who Should Attend
1. Project Managers.
2. Program Managers.
3. PMO Managers and Leads.
4. Product Owners.
5. Business Analysts.
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
Week 1
Day 1
Stakeholder Engagement Fundamentals
- Understanding the role of stakeholders in projects
- Identifying factors that influence stakeholder relationships
- Linking engagement with project success
Stakeholder Identification
- Identifying internal and external stakeholders
- Understanding stakeholder roles and interests
- Creating stakeholder registers
Stakeholder Analysis
- Assessing stakeholder influence and impact
- Prioritising stakeholder groups
- Understanding stakeholder expectations
Day 2
Stakeholder Mapping
- Developing stakeholder maps
- Analysing stakeholder positions
- Identifying engagement priorities
Engagement Planning
- Creating stakeholder engagement plans
- Defining communication approaches
- Establishing engagement activities
Stakeholder Communication
- Selecting appropriate communication methods
- Managing information flow
- Supporting stakeholder understanding
Day 3
Building Stakeholder Relationships
- Developing trust with stakeholders
- Managing stakeholder expectations
- Strengthening collaboration
Influencing Stakeholders
- Applying influence techniques
- Building support for project decisions
- Managing competing interests
Stakeholder Conflict Management
- Identifying sources of stakeholder conflict
- Addressing concerns effectively
- Supporting positive project relationships
Day 4
Managing Stakeholder Resistance
- Understanding reasons for resistance
- Developing response strategies
- Supporting successful project adoption
Stakeholder Feedback Management
- Gathering stakeholder feedback
- Analysing stakeholder responses
- Improving engagement approaches
Stakeholder Engagement Monitoring
- Measuring engagement effectiveness
- Reviewing stakeholder relationships
- Adjusting engagement activities
Day 5
Advanced Stakeholder Engagement
- Applying engagement techniques to project scenarios
- Managing complex stakeholder environments
- Strengthening project leadership capability
Sustaining Stakeholder Relationships
- Maintaining stakeholder commitment
- Supporting long-term collaboration
- Improving future project engagement
Review and Action Planning
- Reviewing project leadership stakeholder engagement tools and frameworks
- Preparing a personal implementation or development plan
- Course review, feedback and implementation planning
