Business Ethics - Ethical Behavior
Course ID: 260902 0101 239ESH
Course Dates : 02/09/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Professional and CPD Training Programs
Course Subcategories:
Business Decision Making Governance & Compliance Professional Practice & Standards Risk Management Strategic Management
Course Certified By: ESHub CPD & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Pay in Full Now
Introduction
Ethical behaviour is essential for building trust, maintaining professional standards and supporting responsible decision-making within organisations. Employees and leaders face daily situations where values, responsibilities and business objectives must be balanced.
This programme provides participants with practical approaches to understanding and applying ethical principles in the workplace. Participants will learn how to recognise ethical challenges, make responsible decisions, manage conflicts of interest and promote a culture of integrity.
Objectives
2. Identify ethical challenges and assess their impact on workplace decisions.
3. Apply ethical decision-making frameworks to real business situations.
4. Manage conflicts of interest and professional responsibilities effectively.
5. Promote ethical practices and integrity within teams and organisations.
Who Should Attend
1. Managers and Team Leaders.
2. Business Executives and Decision Makers.
3. HR Professionals and Compliance Officers.
4. Employees responsible for customer, supplier or stakeholder relationships.
5. Professionals seeking to strengthen workplace integrity and accountability.
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
One Day
Day 1: Identifying Ethical Risks and Frameworks
Understanding ethical risks in business activities
A. Identifying common ethical dilemmas in daily operations
B. Documenting factors that influence ethical decision-making
C. Mapping ethical risks to specific business processes
Applying a structured decision-making framework
A. Introducing step-by-step ethical evaluation models
B. Practicing framework application on real workplace scenarios
C. Justifying chosen courses of action with ethical reasoning
Recognizing conflicts of interest and misconduct
A. Defining clear boundaries for conflicts of interest
B. Identifying reportable misconduct and whistleblowing triggers
C. Understanding the correct escalation steps for ethical concerns
Day 2: Designing Controls and Local Procedures
Developing simple, effective controls
A. Designing checks and balances to prevent bribery and fraud
B. Establishing clear protocols for handling sensitive information
C. Implementing segregation of duties in high-risk processes
Creating local ethical procedures
A. Drafting clear, role-appropriate guidelines for daily work
B. Ensuring procedures are accessible and understandable to all staff
C. Aligning local procedures with overarching corporate policies
Communicating and training on new controls
A. Developing targeted training modules for different employee groups
B. Running interactive workshops to reinforce ethical behavior
C. Establishing a routine for updating procedures as risks evolve
Day 3: Complaint Handling and Initial Assessment
Receiving and logging ethical complaints
A. Setting up secure, anonymous reporting channels
B. Documenting initial complaints with neutrality and detail
C. Acknowledging receipt to the reporter while maintaining confidentiality
Conducting initial assessments
A. Evaluating the severity and credibility of the reported issue
B. Determining if a formal investigation is warranted
C. Identifying immediate containment actions to prevent further harm
Protecting all parties involved
A. Enforcing strict non-retaliation policies for reporters
B. Preserving the presumption of innocence for the accused
C. Securing relevant documents and data for potential investigation
Day 4: Basic Investigation Principles
Planning the investigation
A. Defining the scope, objectives, and timeline of the inquiry
B. Selecting an impartial investigator or investigation team
C. Establishing a chain of custody for evidence
Gathering evidence and conducting interviews
A. Collecting relevant documents, emails, and system logs
B. Interviewing the reporter, the subject, and potential witnesses
C. Using open-ended, non-leading questions to elicit facts
Analyzing findings and drafting the report
A. Corroborating evidence to establish a clear sequence of events
B. Differentiating between policy violations and misunderstandings
C. Writing a concise, factual investigation report with clear conclusions
Day 5: Reporting and Continuous Improvement
Communicating investigation outcomes
A. Briefing senior management and legal counsel on findings
B. Informing the reporter of the outcome (within privacy limits)
C. Determining appropriate disciplinary or corrective actions
Implementing corrective actions
A. Addressing the root cause of the ethical breach
B. Updating policies or controls to prevent recurrence
C. Monitoring the effectiveness of the implemented changes
Fostering a culture of integrity
A. Celebrating examples of ethical behavior in the workplace
B. Integrating ethics into performance evaluations and rewards
C. Conducting annual reviews of the ethics and compliance program



















































