Course Information

Introduction

Operations Strategy – Value Streams introduces practical methods for designing, analysing, and improving value streams that deliver products and services efficiently from initial demand to customer delivery. A value stream represents the complete sequence of activities required to create value, and understanding these flows enables organisations to eliminate waste, improve responsiveness, reduce costs, and strengthen operational performance.

This five-day course develops practical skills in value stream mapping, flow analysis, bottleneck identification, Lean improvement, and performance measurement. Through real operational case studies and hands-on exercises, participants will learn how to redesign value streams, improve cross-functional collaboration, and establish measurable improvement plans that support long-term operational excellence.

Objectives

1. Map end-to-end value streams and identify activities that create value, delay flow, or generate waste.
2. Analyse value stream performance using lead time, cycle time, throughput, inventory, and process efficiency measures.
3. Apply Lean principles to improve flow, reduce bottlenecks, and eliminate non-value-added activities.
4. Design future-state value streams that align operational processes with customer and business requirements.
5. Develop implementation plans with performance measures, governance, and continuous improvement actions to sustain value stream improvements.

Who Should Attend?

1. Operations Managers responsible for improving operational performance.
2. Production and Manufacturing Managers overseeing process efficiency.
3. Lean, Continuous Improvement, and Operational Excellence professionals.
4. Process Engineers, Industrial Engineers, and Business Analysts involved in workflow design.
5. Supply Chain and Logistics Managers responsible for end-to-end operational flow.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.