Course Information

Introduction

Innovation is essential for organisations seeking to improve services, increase efficiency, respond to changing customer expectations, and remain competitive in rapidly evolving environments. In both government and business, successful innovation requires structured processes, effective leadership, collaboration, and a culture that encourages continuous improvement while managing risk responsibly.

This five-day course provides practical methods for developing, implementing, and managing innovation initiatives across public and private sector organisations. Participants will explore innovation frameworks, design thinking, digital transformation, process improvement, and innovation governance through practical exercises and real-world case studies that can be applied immediately within their organisations.

Objectives

1. Understand the principles of innovation and their application within government and business organisations.
2. Apply structured innovation frameworks to identify opportunities, develop ideas, and implement practical solutions.
3. Use design thinking and problem-solving techniques to improve services, products, and organisational processes.
4. Build an organisational environment that supports collaboration, creativity, continuous improvement, and responsible innovation.
5. Develop an innovation implementation plan with governance, performance indicators, resource requirements, and measurable outcomes.

Who Should Attend?

1. Government managers and public sector leaders responsible for service improvement and organisational transformation.
2. Business executives and department managers leading innovation and strategic development initiatives.
3. Project and Programme Managers responsible for change and innovation projects.
4. Strategy, Business Improvement, and Digital Transformation professionals.
5. Innovation, Quality, and Organisational Development specialists seeking practical innovation management skills.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.