Human Resource Skills for New Managers
Course ID: 260727 0101 1042Proj
Course Dates : 27/07/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Professional and CPD Training Programs
Course Subcategories:
Business Decision Making Leadership & Management Development Organisational Effectiveness Professional Practice & Standards Strategic Management
Course Certified By: Projacs Academy & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Date has passed please contact us Sales@e-s-hub.com
Introduction
Human Resource Skills for New Managers provides first-line and newly appointed managers with the practical people management knowledge needed to lead teams effectively. As managers often become responsible for employees without formal HR training, they must understand how to recruit, onboard, develop, support, and manage performance while complying with organisational policies and employment requirements.
This five-day course develops the essential HR management skills required to supervise employees confidently and consistently. Participants will learn practical techniques for recruitment, performance management, employee relations, coaching, communication, and handling common workplace situations through realistic case studies and management exercises.
Objectives
1. Apply fundamental HR management principles to recruit, develop, support, and retain employees effectively.
2. Conduct performance discussions, provide constructive feedback, and manage employee performance objectively.
3. Handle common employee relations matters professionally while following organisational policies and employment requirements.
4. Develop coaching, communication, and leadership skills that improve employee engagement and team performance.
5. Create practical action plans for managing people, resolving workplace issues, and supporting continuous employee development.
2. Conduct performance discussions, provide constructive feedback, and manage employee performance objectively.
3. Handle common employee relations matters professionally while following organisational policies and employment requirements.
4. Develop coaching, communication, and leadership skills that improve employee engagement and team performance.
5. Create practical action plans for managing people, resolving workplace issues, and supporting continuous employee development.
Who Should Attend
1. Newly appointed Managers and Supervisors with responsibility for leading teams.
2. Team Leaders preparing to manage employees for the first time.
3. Department Supervisors responsible for day-to-day people management.
4. Project Managers overseeing staff performance and team development.
5. Professionals transitioning from technical or specialist roles into management positions.
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
Week 1
Day 1 – Introduction to Human Resource Management
1. The Manager's HR Responsibilities
- Understanding the manager's role in HR
- Working effectively with the HR department
- Applying organisational policies consistently
2. Building Effective Teams
- Defining team roles and responsibilities
- Setting clear expectations
- Supporting positive team culture
3. Recruitment Fundamentals
- Identifying staffing requirements
- Participating in recruitment and selection
- Supporting effective onboarding
Day 2 – Performance Management
1. Setting Performance Expectations
- Defining clear objectives
- Establishing measurable performance standards
- Aligning individual goals with business objectives
2. Giving Feedback
- Delivering constructive feedback
- Recognising good performance
- Addressing performance concerns early
3. Performance Reviews
- Preparing performance discussions
- Documenting performance outcomes
- Agreeing development actions
Day 3 – Communication and Employee Relations
1. Effective Workplace Communication
- Building open communication
- Conducting one-to-one meetings
- Managing difficult conversations
2. Employee Relations
- Handling workplace concerns
- Resolving minor conflicts
- Supporting respectful working relationships
3. Workplace Policies
- Applying organisational procedures
- Understanding basic employment responsibilities
- Maintaining fairness and consistency
Day 4 – Coaching and Team Development
1. Coaching Employees
- Developing coaching skills
- Supporting employee growth
- Encouraging continuous learning
2. Motivation and Engagement
- Understanding employee motivation
- Building team commitment
- Improving workplace engagement
3. Delegation and Accountability
- Assigning responsibilities effectively
- Monitoring progress
- Supporting employee accountability
Day 5 – Practical HR Management Workshop
1. People Management Scenarios
- Managing common workplace situations
- Responding to employee performance issues
- Applying appropriate management approaches
2. Team Leadership Exercise
- Conducting coaching and feedback sessions
- Managing employee discussions
- Developing practical action plans
3. Course Integration and Review
- Reviewing key HR management practices
- Preparing a personal management development plan
- Course review, feedback and implementation planning
