Course Information

Introduction

Worldwide Operations Management focuses on planning, coordinating, and controlling business activities across multiple countries while maintaining consistent performance, quality, and governance. Organisations operating internationally must integrate people, processes, technology, supply chains, and compliance requirements to achieve operational excellence despite differences in markets, regulations, and cultures.

This five-day course provides practical techniques for managing global operations through standardised processes, performance measurement, operational governance, business continuity, and cross-border collaboration. Participants will work with real-world scenarios and operational frameworks to improve efficiency, resilience, and decision-making across international business operations.

Objectives

1. Design and manage worldwide operational frameworks that support consistent performance across multiple countries.
2. Coordinate global resources, supply chains, and operational processes while balancing standardisation with local business requirements.
3. Develop governance structures, performance indicators, and reporting systems for international operations.
4. Identify operational, regulatory, geopolitical, and business continuity risks and implement effective mitigation strategies.
5. Lead cross-border operational teams and drive continuous improvement initiatives that enhance efficiency, quality, and organisational performance.

Who Should Attend?

1. Global Operations Directors and Operations Managers responsible for international business activities.
2. Regional and Country Managers overseeing operations across multiple markets.
3. Supply Chain, Manufacturing, and Logistics Managers coordinating worldwide operations.
4. Programme and Project Managers responsible for global operational initiatives and transformation programmes.
5. Senior Executives and Business Leaders responsible for international expansion, operational governance, and organisational performance.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.