MS Introduction to windows and Using Emails professionally Course
Course ID: 260608 0106 620ESH
Course Dates : 08/06/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Computer Science Programmes
Course Subcategories:
Automation & Scripting Data Analysis Information Systems Process Automation Programming & Development Systems Architecture
Course Certified By: ESHub CPD & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Date has passed please contact us Sales@e-s-hub.com
Introduction
This five-day course covers practical Microsoft Windows basics and professional email skills. Participants learn to use Windows features to organize work, protect data, and resolve common issues. The email component focuses on clear writing, inbox management, and security. Content is hands-on and tied to everyday workplace tasks.
Objectives
1. Navigate Windows (Start menu, File Explorer, taskbar) to open, organize, and back up files.
2. Configure system settings, manage user accounts, and perform basic troubleshooting and updates.
3. Compose and format clear, concise professional emails with appropriate subject lines, salutations, and calls to action.
4. Use email tools—folders, rules, flags, calendar invites, and signatures—to manage correspondence efficiently.
5. Apply security practices for Windows and email: verify attachments and links, manage passwords, and recognize basic threats.
2. Configure system settings, manage user accounts, and perform basic troubleshooting and updates.
3. Compose and format clear, concise professional emails with appropriate subject lines, salutations, and calls to action.
4. Use email tools—folders, rules, flags, calendar invites, and signatures—to manage correspondence efficiently.
5. Apply security practices for Windows and email: verify attachments and links, manage passwords, and recognize basic threats.
Who Should Attend
Administrative assistants
Receptionists and front-desk staff
Customer service representatives
Sales coordinators and account managers
New office-based employees or junior administrators
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
Week 1
Day 1 – Introduction to Microsoft Windows
1. Getting Started with Windows
- Understanding the Windows desktop
- Using the Start menu and taskbar
- Navigating the Windows interface
2. File Management
- Using File Explorer
- Creating and organising folders
- Copying, moving, and deleting files
3. Personalising Windows
- Changing display settings
- Managing desktop shortcuts
- Customising basic system preferences
Day 2 – Windows Productivity and Maintenance
1. User Accounts and System Settings
- Managing user accounts
- Configuring system settings
- Setting accessibility options
2. Windows Maintenance
- Running Windows Update
- Performing basic troubleshooting
- Managing storage and backups
3. Windows Security
- Creating strong passwords
- Protecting personal data
- Recognising common security threats
Day 3 – Professional Email Communication
1. Writing Professional Emails
- Creating effective subject lines
- Using professional greetings and closings
- Writing clear and concise messages
2. Formatting and Attachments
- Formatting email content
- Attaching and sharing files
- Reviewing emails before sending
3. Email Etiquette
- Replying and forwarding appropriately
- Using CC and BCC correctly
- Maintaining professional communication standards
Day 4 – Email Organisation and Security
1. Managing the Inbox
- Creating folders
- Using categories and flags
- Applying email rules
2. Calendar and Scheduling
- Creating calendar appointments
- Sending meeting invitations
- Managing reminders
3. Email Security
- Identifying phishing emails
- Verifying links and attachments
- Protecting email accounts
Day 5 – Practical Windows and Email Workshop
1. Windows Productivity Exercise
- Organising files and folders
- Configuring Windows settings
- Performing basic troubleshooting
2. Professional Email Practice
- Writing workplace emails
- Organising the inbox
- Scheduling meetings and managing correspondence
3. Workplace Productivity Review
- Applying Windows and email best practices
- Developing personal productivity habits
- Course review, feedback and implementation planning
