Customer Experience Executive Diploma
- Customer Journey - Service Design - Complaint Handling - Quality Tools - Thesis
Course ID: 260511 0102 745LuEMT
Course Dates : 11/05/2026 Course Duration : 20 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Executive Diploma
Course Subcategories:
Course Certified By: LondonUni - Executive Management Training
* Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees: £3,991.89
VAT may vary depending on the country where the course or workshop is held.
Please Note :
Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.
Introduction
Objectives
Who Should Attend
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
The course agenda will be Full days
09:00 - 17:00
Part 1 / 5
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Part 2 / 5
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Part 3 / 5
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Part 4 / 5
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Part 5 / 5 Executive Diploma Thesis
Thesis
