Communication Skills - Business Writing
Course ID: 260406 0101 916Proj
Course Dates : 06/04/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Professional and CPD Training Programs
Course Subcategories:
Business Decision Making Executive Communication & Influence Leadership & Management Development Professional Practice & Standards Strategic Management
Course Certified By: Projacs Academy & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Date has passed please contact us Sales@e-s-hub.com
Introduction
This five-day course teaches practical business writing skills you can use immediately. It focuses on clarity, purpose and results. You will learn to plan, draft and revise documents that influence decisions and reduce needless follow-up.
Objectives
1. Write concise emails and messages that prompt timely action.
2. Structure reports, proposals and briefs for quick comprehension and decision-making.
3. Edit text to remove ambiguity, reduce length and strengthen the core argument.
4. Match tone and level of detail to specific audiences and communication channels.
5. Create reusable templates and simple checklists to speed production and keep consistency.
2. Structure reports, proposals and briefs for quick comprehension and decision-making.
3. Edit text to remove ambiguity, reduce length and strengthen the core argument.
4. Match tone and level of detail to specific audiences and communication channels.
5. Create reusable templates and simple checklists to speed production and keep consistency.
Who Should Attend
1. Project managers who prepare status reports and stakeholder updates.
2. HR business partners who draft policies, memos and employee communications.
3. Account managers and client-facing sales staff who write proposals and client updates.
4. Business analysts and consultants who produce findings and recommendations.
5. Customer service team leaders who write policies, scripts and escalation notes.
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
One Day
Day 1 – Foundations of Effective Business Writing
1. Principles of Professional Business Writing
- Purpose-driven communication
- Writing with clarity and precision
- Common workplace writing standards
2. Planning Before Writing
- Identifying objectives
- Understanding the target audience
- Organising key messages
3. Structuring Business Documents
- Creating logical document flow
- Writing effective introductions and conclusions
- Using headings and formatting for readability
Day 2 – Writing Professional Emails and Messages
1. Business Email Essentials
- Writing clear subject lines
- Structuring professional emails
- Defining clear calls to action
2. Internal and External Communication
- Writing for colleagues and management
- Communicating with clients and stakeholders
- Selecting the appropriate level of formality
3. Managing Tone and Style
- Writing confidently and professionally
- Maintaining a positive tone
- Avoiding misunderstandings and ambiguity
Day 3 – Reports, Briefs and Proposals
1. Business Report Writing
- Organising information logically
- Presenting facts and analysis
- Writing executive summaries
2. Writing Proposals and Briefs
- Defining business needs
- Presenting recommendations
- Supporting decisions with evidence
3. Improving Readability
- Writing concise paragraphs
- Using lists and tables effectively
- Eliminating unnecessary content
Day 4 – Editing and Reviewing Business Documents
1. Editing for Clarity
- Removing repetition
- Simplifying complex language
- Strengthening key messages
2. Proofreading Techniques
- Correcting grammar and punctuation
- Checking consistency
- Reviewing formatting and presentation
3. Business Writing Templates
- Standard email templates
- Report and proposal templates
- Personal writing checklists
Day 5 – Practical Business Writing Workshop
1. Workplace Writing Exercises
- Drafting business emails
- Preparing reports and proposals
- Responding to workplace scenarios
2. Peer Review and Document Improvement
- Giving constructive feedback
- Revising business documents
- Applying editing techniques
3. Final Business Writing Project
- Producing a complete professional document
- Presenting written recommendations
- Course review, feedback and personal action planning
