Day 1:
Foundations of Creative Problem Solving
Understanding the problem-solving process: Identifying, defining, and framing challenges.
Introduction to design thinking: Empathy mapping and ideation techniques.
Tools for brainstorming and generating innovative solutions.
Case study analysis: Successful implementation of creative problem-solving in business.
Day 2:
Effective Decision Making
Overview of decision-making models: Rational vs. intuitive approaches.
Applying SWOT analysis and cost-benefit evaluations to real-world scenarios.
Managing biases and heuristics in decision-making.
Group activity: Collaborative decision-making simulation.
Day 3:
Mastering Communication Skills
Principles of effective verbal and non-verbal communication.
Tailoring messages for different audiences and contexts.
Active listening and empathy-building exercises.
Overcoming barriers to communication: Conflict resolution strategies.
Day 4:
Managing Stress and Building Resilience
Understanding the physiological and psychological effects of stress.
Techniques for mindfulness, relaxation, and emotional regulation.
Time management strategies to reduce workload-related stress.
Developing a personalized stress management plan.
Day 5:
Integrating Skills for Workplace Success
Combining problem-solving, decision-making, and communication in practice.
Role-playing scenarios: Applying learned skills to simulated workplace challenges.
Feedback sessions: Peer reviews and self-assessment.
Creating an action plan for ongoing skill development.
