Day 1:
Foundations of Strategic Planning and Balanced Scorecard
Introduction to strategic planning: Key concepts and frameworks.
Overview of the Balanced Scorecard: History, evolution, and core components.
Aligning organizational vision and mission with strategic objectives.
Identifying stakeholders and their roles in BSC implementation.
Day 2:
Designing the Balanced Scorecard Framework
Mapping strategic objectives across four perspectives: Financial, Customer, Internal Processes, Learning and Growth.
Developing key performance indicators (KPIs) for each perspective.
Creating cause-and-effect linkages between objectives.
Ensuring alignment with organizational goals and industry benchmarks.
Day 3:
Implementation Strategies and Tools
Building action plans to operationalize the Balanced Scorecard.
Leveraging technology and software solutions for BSC implementation.
Engaging stakeholders through effective communication strategies.
Addressing common challenges and resistance to change.
Day 4:
Monitoring and Evaluation
Establishing performance measurement systems and dashboards.
Conducting periodic reviews and adjustments to the BSC framework.
Integrating feedback loops for continuous improvement.
Evaluating the impact of BSC on organizational performance.
Day 5:
Advanced Applications and Case Studies
Aligning the BSC with other strategic tools (e.g., SWOT, PESTLE).
Adapting the BSC for different industries and organizational sizes.
Exploring real-world case studies of successful BSC implementations.
Developing a personalized action plan for post-course application.
