Course Information

Introduction

Objectives

Who Should Attend?

Training Method

Program Support

Daily Agenda

Part 1 / 9

Day 1:
Foundations of Emotional Intelligence

Understanding the concept and importance of emotional intelligence in leadership.
Exploring the five domains of emotional intelligence and their practical applications.
Assessing personal emotional intelligence: Tools and techniques for self-evaluation.
Recognizing emotional triggers and developing strategies for emotional self-awareness.

Day 2:
Emotional Regulation and Stress Management

Techniques for managing emotional responses in high-pressure situations.
Developing emotional resilience to navigate workplace challenges effectively.
Strategies for maintaining focus and composure during conflicts and crises.
The role of mindfulness and self-regulation in fostering personal and professional well-being.

Day 3:
Empathy and Social Skills in Leadership

Building empathy as a core leadership competency to enhance relationships.
Active listening techniques to improve communication and understanding.
Strengthening collaboration through effective feedback and conflict resolution.
Managing diverse teams: Addressing cultural and generational differences.

Day 4:
Emotional Intelligence in Decision-Making and Change Management

Leveraging emotional intelligence for strategic decision-making.
Managing emotions during periods of organizational change and uncertainty.
Inspiring and motivating teams to embrace change with positivity.
Case studies: Applying EI principles to drive successful change initiatives.

Day 5:
Integrating Emotional Intelligence into Leadership Practices

Creating emotionally intelligent teams through coaching and mentoring.
Building trust, credibility, and influence as a leader.
Evaluating the impact of emotional intelligence on organizational performance.
Developing a personal action plan to sustain and grow emotional intelligence.