Course Information

Introduction

Objectives

Who Should Attend?

Training Method

Program Support

Daily Agenda

Part 1 / 7

Day 1:
Introduction to Crisis Management and Decision-Making Fundamentals

Defining crises: Types and impacts on organizations.
Core principles of crisis management and leadership.
Understanding the role of decision-making under pressure.
Psychological aspects of decision-making during a crisis.

Day 2:
Building Crisis Management Frameworks and Plans

Developing a structured crisis management plan.
Key elements of a crisis management team and leadership roles.
Risk assessment and identification in crisis situations.
Resource management and prioritization during crises.

Day 3:
Crisis Communication and Stakeholder Management

Effective crisis communication strategies.
Building trust and credibility during crises.
Managing internal communication to maintain morale.
Stakeholder engagement and external communication techniques.

Day 4:
Advanced Decision-Making Techniques in Crisis Situations

Decision-making frameworks for high-pressure scenarios.
Tools for assessing risks and evaluating options quickly.
Making ethical decisions under crisis conditions.
Learning from past crisis decisions: Case study analysis.

Day 5:
Resilience and Post-Crisis Strategy

Developing organizational resilience and recovery plans.
Evaluating crisis outcomes and adjusting strategy.
Turning crises into opportunities for growth and innovation.
Leadership in the aftermath: Maintaining momentum and focus.