Day 1:
Introduction to Emotional Intelligence and Influence
Overview of Emotional Intelligence and its impact on professional relationships.
The key components of emotional intelligence: self-awareness, self-regulation, social awareness, and relationship management.
Understanding the role of EI in communication and influence.
Recognizing the emotional triggers that affect decision-making and behavior.
Day 2:
Self-Awareness and Self-Regulation for Effective Influence
Developing self-awareness: understanding your emotions, strengths, and areas for improvement.
Techniques for regulating emotions and staying composed under pressure.
The impact of emotional self-regulation on influencing others.
Practical exercises to enhance self-awareness and emotional control in real-life situations.
Day 3:
Social Awareness and Empathy in Persuasion
The role of empathy in influencing and persuasion.
Recognizing the emotional cues and needs of others.
Developing active listening skills to enhance interpersonal relationships.
Using emotional intelligence to understand diverse perspectives and build rapport.
Day 4:
Relationship Management and Ethical Persuasion
Building trust and credibility through emotional intelligence.
Understanding the balance between influence and manipulation: ethical persuasion techniques.
Managing conflicts and difficult conversations using emotional intelligence.
Case studies on resolving conflicts and building strong, lasting relationships.
Day 5:
Practical Application of EI in Influence and Persuasion
Applying emotional intelligence in team settings and leadership roles.
Strategies for influencing without authority and navigating organizational politics.
Persuasion in negotiations: using EI to align interests and achieve win-win outcomes.
Final role-playing exercises to integrate learning and practice new skills in realistic scenarios.
