Day 1: Introduction to Emotional Intelligence and Team Dynamics
Understanding Emotional Intelligence (EI) and its relevance in team settings.
The five components of EI: Self-awareness, Self-regulation, Motivation, Empathy, and Social Skills.
The role of emotional intelligence in shaping team behavior and culture.
Assessing emotional intelligence: Tools and techniques for measuring EI in individuals and teams.
Day 2: Self-Awareness and Self-Regulation in Teams
The importance of self-awareness in team dynamics.
Techniques for enhancing self-awareness to understand emotional triggers.
Strategies for self-regulation: How to manage emotions in challenging situations.
The impact of self-awareness and self-regulation on team communication and decision-making.
Day 3: Empathy and Communication in Team Dynamics
The role of empathy in fostering trust and cooperation within teams.
How to recognize and interpret emotions in others for effective communication.
Active listening techniques to enhance team interactions.
Developing emotional literacy to respond appropriately to diverse emotional cues.
Day 4: Conflict Resolution and Emotional Intelligence in Teams
Understanding the role of EI in managing and resolving conflicts.
Identifying common emotional triggers in team conflicts and how to address them.
Techniques for resolving conflicts while maintaining positive team relationships.
How emotional intelligence can prevent future conflicts and improve team cohesion.
Day 5: Building a High-Performance Team with Emotional Intelligence
Creating a culture of emotional intelligence within teams.
Strategies for fostering collaboration and mutual respect among team members.
The role of EI in motivating and engaging teams for better performance.
Case studies on successful teams that have used EI to achieve excellence, followed by a reflection on key takeaways and action plans for participants.
