Day 1:
Foundations of E-Government
Overview of e-government: Definitions, models, and global trends.
Key drivers and enablers of successful e-government adoption.
Case study analysis: Estonia’s digital identity system.
Group activity: Identifying barriers to e-government implementation.
Day 2:
Technological Frameworks and Infrastructure
Core technologies supporting e-government (cloud computing, AI, blockchain).
Cybersecurity protocols and risk management strategies.
Data privacy regulations and compliance requirements.
Interactive session: Mapping technology needs for e-government projects.
Day 3:
Citizen-Centric Service Delivery
Principles of user-centered design in e-government platforms.
Strategies for enhancing accessibility and inclusivity.
Case study: Singapore’s Smart Nation Initiative.
Workshop: Prototyping a citizen-focused digital service.
Day 4:
Policy and Governance Considerations
Aligning e-government initiatives with national policies and goals.
Building partnerships between public and private sectors.
Measuring success: Metrics and evaluation frameworks.
Panel discussion: Lessons learned from international experts.
Day 5:
Implementation and Future Directions
Step-by-step guide to launching an e-government project.
Overcoming resistance to change within organizations.
Emerging trends: AI-driven governance and predictive analytics.
Final exercise: Developing an actionable e-government roadmap.
