Course Information

Introduction

Supervisors play a critical role in translating organisational objectives into daily team performance. Effective supervisors must manage people, coordinate work, solve problems and maintain productivity while supporting employee development.

This programme provides participants with practical supervisory skills required to lead teams effectively. Participants will learn how to communicate expectations, manage performance, delegate tasks, handle workplace challenges and build stronger team capability.

Objectives

1. Apply essential supervisory skills to manage daily team activities effectively.
2. Communicate expectations clearly and build productive working relationships.
3. Delegate tasks, monitor performance and support employee development.
4. Handle workplace problems and performance challenges professionally.
5. Develop practical approaches to improve team productivity and engagement.

Who Should Attend?

1. Newly appointed Supervisors.
2. Team Leaders.
3. Frontline Managers.
4. Shift Leaders.
5. Employees preparing for supervisory responsibilities.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.