Course Information

Introduction

Team performance depends on clear goals, effective collaboration, strong communication and consistent management practices. High-performing teams understand expectations, use their strengths effectively and continuously improve the way they work.

This programme provides participants with practical methods for improving team performance. Participants will learn how to set team objectives, measure performance, develop capability, address challenges and create conditions that support sustainable results.

Objectives

1. Apply team performance management principles to improve team effectiveness.
2. Define clear team objectives, expectations and performance measures.
3. Analyse team strengths and improvement areas.
4. Develop approaches for improving collaboration, accountability and productivity.
5. Establish practices that support continuous team performance improvement.

Who Should Attend?

1. Team Leaders.
2. Supervisors.
3. Department Managers.
4. Project Managers.
5. Operations Managers.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.