Course Information

Introduction

Organizations win when strategy is translated into measurable action. This course demystifies KPI planning and equips leaders to create, align, and govern performance measures that drive strategic outcomes. Through a mix of frameworks, hands-on templates, and practical governance best practices, participants will leave able to plan KPIs that focus teams, improve decision-making, and accelerate results.

Objectives

1. Define KPIs that map directly to strategic objectives and business outcomes.
2. Specify targets, data sources, calculation rules, and owners for each KPI.
3. Build a simple scorecard and dashboard for regular monitoring and reporting.
4. Establish review cadence, governance roles, and escalation criteria for KPI management.
5. Translate KPI trends into clear, actionable recommendations and course corrections.

Who Should Attend?

Strategy and Planning Managers
Business Unit Heads and Directors
Performance Management or Reporting Leads
PMO Managers and Portfolio Analysts
Finance Business Partners and FP&A Managers

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.