Course Information

Introduction

Culture determines how people make decisions and get work done. This course shows how to diagnose cultural gaps, design targeted interventions, and measure results. It focuses on practical tools that link culture to strategy, retention, and team performance. Participants leave with a clear, evidence-based plan to shift behaviors and track impact.

Objectives

1. Diagnose cultural strengths and gaps using a structured, evidence-based assessment.
2. Translate strategic priorities into specific behaviors and role expectations.
3. Design and prioritize interventions (leadership practices, rituals, structure, rewards) with an implementation plan.
4. Build measurement frameworks and KPIs to track cultural change and connect it to performance outcomes.
5. Coach leaders and managers to model desired behaviors and run team-level culture experiments.

Who Should Attend?

Chief Human Resources Officer (CHRO) or Head of People
HR Business Partner responsible for organizational change
Director of Talent or Organizational Development
Senior People Operations / Employee Experience Manager
Business unit leader (Director/VP) responsible for team performance

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.