Course Information

Introduction

Stakeholder engagement is a critical project leadership capability that ensures project objectives, decisions and changes are understood and supported by the people affected by the project. Effective engagement helps build trust, manage expectations and reduce resistance throughout the project lifecycle.

This programme provides participants with practical methods for identifying, analysing and engaging project stakeholders. Participants will learn how to develop engagement strategies, manage communication, influence stakeholders and maintain strong relationships that support successful project delivery.

Objectives

1. Apply stakeholder engagement techniques to build effective project relationships.
2. Analyse stakeholder needs, influence and expectations throughout the project lifecycle.
3. Develop stakeholder engagement plans aligned with project objectives.
4. Manage stakeholder communication, concerns and resistance effectively.
5. Improve project outcomes through structured engagement and relationship management.

Who Should Attend?

1. Project Managers.
2. Program Managers.
3. PMO Managers and Leads.
4. Product Owners.
5. Business Analysts.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.