Course Information

Introduction

Organisational Development – Performance Systems provides practical methods for designing and managing performance systems that align individual, team, and organisational performance with strategic objectives. Effective performance systems create clear expectations, establish measurable goals, support employee development, and provide reliable information for decision-making. Well-designed systems strengthen accountability, improve engagement, and drive continuous organisational improvement.

This five-day course develops practical skills in performance planning, objective setting, competency frameworks, performance measurement, feedback processes, and performance governance. Through practical case studies and workplace exercises, participants will learn how to design integrated performance systems that improve organisational effectiveness and support sustainable business growth.

Objectives

1. Design integrated performance management systems that align organisational strategy with individual and team performance.
2. Develop measurable performance objectives, competency frameworks, and performance indicators for different organisational roles.
3. Apply effective performance review, coaching, and feedback techniques to improve employee capability and accountability.
4. Analyse organisational performance data to identify trends, performance gaps, and development priorities.
5. Establish governance, reporting, and continuous improvement processes that sustain effective performance management systems.

Who Should Attend?

1. Organisational Development Managers and Specialists.
2. HR Directors, HR Managers, and Performance Management Professionals.
3. Department Managers and Team Leaders responsible for employee performance.
4. Learning and Development professionals supporting organisational capability.
5. Business Transformation and Continuous Improvement professionals improving organisational performance.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.