Course Information

Introduction

Practical Microsoft Word training focused on everyday document tasks. You will learn to build structured, consistent, and efficient documents. The course uses short demonstrations and hands-on exercises with real examples. After five days you will work faster and produce clearer documents.

Objectives

1. Create multi-section reports using styles, headings, section breaks, and an automated table of contents.
2. Apply and manage templates, themes, and styles to enforce consistent formatting across documents.
3. Format complex content: tables, charts, columns, images, and advanced layout controls for print and digital output.
4. Prepare and run mail merge for personalized letters, labels, and bulk emails, including data source setup and troubleshooting.
5. Automate repetitive tasks with Find & Replace, Quick Parts, fields, and basic macros to reduce manual editing time.

Who Should Attend?

1. Administrative or executive assistants who prepare reports, agendas, and letters.
2. Project coordinators responsible for status reports and documentation.
3. HR administrators who create offer letters, contracts, and employee forms.
4. Marketing or communications staff who produce brochures, proposals, and client-facing documents.
5. Legal assistants and paralegals who manage templates, filings, and standardized documents.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.