Course Information

Introduction

Effective on-site control is essential to delivering safe, well-coordinated, and successful events. Once an event begins, managers must monitor operations, coordinate teams, resolve issues quickly, and maintain communication with suppliers, venue staff, and stakeholders. Strong operational control reduces disruption, protects the attendee experience, and ensures event objectives are achieved.

This five-day course provides practical techniques for managing live event operations. Participants will learn how to coordinate on-site teams, monitor event activities, respond to operational issues, manage health and safety requirements, and conduct structured event close-out through realistic scenarios and operational exercises.

Objectives

1. Develop and implement an on-site event operations plan that defines responsibilities, communication channels, and operational procedures.
2. Coordinate event teams, suppliers, venue personnel, and contractors to maintain efficient event delivery.
3. Monitor event operations, identify operational risks, and apply appropriate corrective actions to minimise disruption.
4. Manage incidents, health and safety requirements, and emergency response procedures during live events.
5. Conduct event close-out activities, evaluate operational performance, and document lessons learned for future events.

Who Should Attend?

1. Event Managers responsible for live event delivery.
2. Venue Operations Managers and Supervisors.
3. Event Operations Coordinators and Logistics Teams.
4. Production and Technical Managers overseeing event execution.
5. Corporate, Conference, and Exhibition Professionals responsible for on-site event management.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.