Executive Master in Strategic Finance and Business Leadership

Customer Experience Executive Diploma - Customer Journey

Course ID:   2605040102148LuEMT

Course Dates :          04/05/26             Course Duration :   5   Studying Day/s   Course Location: London,   UK

Language:  Bilingual


Course Category:          Executive Diploma


Course Subcategories:   


Course Certified By:  LondonUni - Executive Management Training


* Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate


Certification Will Be Issued From :  From London, United Kingdom


Course Fees:      £0.00

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https://www.educationandserviceshub.net/2026-training-outlines-short/2605040102148LuEMT
Executive Master in Strategic Finance and Business Leadership

Course Information

Introduction

Objectives

Who Should Attend?

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.

Course Outlines

Part 1 / 5
Day 1:
Introduction to Labor Law and Legal Compliance Principles

Overview of Labor Law and Employment Regulations
Historical Evolution and Key Milestones in Labor Law
Core Principles of Legal Compliance and Ethical Standards
Understanding the Role of HR in Legal Compliance Management

Day 2:
Key Legal Updates and Regulatory Changes

National and International Labor Law Updates: Current Trends
Recent Changes in Wage and Hour Laws: Minimum Wage, Overtime, and Benefits
Anti-Discrimination and Equal Employment Opportunity Legislation
Labor Law Reforms in the Context of Globalization and Technological Advancements

Day 3:
Practical Applications of Labor Law and Compliance Mechanisms

Developing and Implementing Internal Policies for Legal Compliance
Risk Management and Mitigation Strategies for Non-Compliance
Labor Law Audits: Tools and Best Practices for Monitoring Compliance
Documenting and Reporting Compliance: What You Need to Know

Day 4:
Employee Rights and Benefits Under Labor Law

Health and Safety Regulations in the Workplace
Employee Benefits: Paid Leave, Retirement Plans, and Other Protections
Employee Privacy and Data Protection Laws
Handling Employee Grievances and Disputes: A Legal Perspective

Day 5:
Labor Law Challenges and Future Outlook

Emerging Issues: Gig Economy, Remote Work, and Worker Classification
Navigating Legal Challenges and Handling Disputes Effectively
Preparing for Future Changes: Proactive Legal Compliance Strategies
Final Review and Creating a Personalized Compliance Action Plan