Executive Master in Strategic Finance and Business Leadership

Marketing Management Executive Diploma - Customer Journey

Course ID:   2605040102142LuEMT

Course Dates :          04/05/26             Course Duration :   5   Studying Day/s   Course Location: London,   UK

Language:  Bilingual


Course Category:          Executive Diploma


Course Subcategories:   


Course Certified By:  * LondonUni - Executive Management Training


* Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate


Certification Will Be Issued From :  From London, United Kingdom


Course Fees:      £0.00

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https://www.educationandserviceshub.net/2026-training-outlines-short/2605040102142LuEMT
Executive Master in Strategic Finance and Business Leadership

Course Information

Introduction

Objectives

Who Should Attend?

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Course Outlines

Part 1 / 5
Day 1:
Foundations of Emotional Intelligence in Leadership

Introduction to Emotional Intelligence: Definitions, Importance, and Impact on Leadership.
The Five Pillars of Emotional Intelligence: Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skills.
The Neuroscience of Emotions: Understanding How the Brain Processes Emotions and Their Effect on Decision-Making.
Self-Assessment: Identifying Personal EI Strengths and Areas for Improvement.

Day 2:
Self-Awareness and Emotional Regulation

Techniques for Developing Self-Awareness and Recognizing Emotional Triggers.
Strategies for Managing Stress, Anxiety, and Emotional Responses in Professional Settings.
The Role of Mindfulness and Emotional Agility in Leadership.
Practical Exercises for Strengthening Emotional Control and Building Resilience.

Day 3:
Empathy, Social Skills, and Relationship Management

The Power of Empathy in Leadership: Understanding and Addressing the Needs of Others.
Enhancing Interpersonal Relationships Through Active Listening and Non-Verbal Communication.
Managing Workplace Conflicts with Emotional Intelligence Techniques.
Creating an Inclusive Work Culture Through Emotional and Social Awareness.

Day 4:
Emotional Intelligence for Effective Decision-Making

The Intersection of Emotional Intelligence and Critical Thinking in Leadership.
How Emotional Intelligence Enhances Negotiation and Persuasion Skills.
Practical Tools for Balancing Emotional and Rational Decision-Making.
Case Studies: Applying Emotional Intelligence to Solve Real-World Leadership Challenges.

Day 5:
Leading with Emotional Intelligence and Sustaining Growth

Strategies for Inspiring and Motivating Teams Using Emotional Intelligence.
The Role of EI in Change Management and Organizational Transformation.
Developing a Personal EI Action Plan for Long-Term Leadership Success.
Final Workshop: Practical Application and Commitment to Continuous EI Development.