Course Information

Introduction

This five-day course teaches practical methods to plan, lead and sustain change. You will practice tools for assessing readiness, engaging stakeholders and reducing resistance. The program focuses on decisions, activities and measures that deliver adoption. Exercises and templates are designed for immediate use back on the job.

Objectives

1. Conduct a stakeholder and readiness assessment to identify risks and priority interventions.
2. Design a detailed change plan with milestones, roles, communications and resistance mitigations.
3. Run engagement activities (sponsor briefings, team workshops, feedback loops) that increase commitment.
4. Establish metrics and dashboards to measure adoption, benefits realization and need for course correction.
5. Hand off sustainment: embed new behaviors, update processes, and set governance for ongoing improvement.

Who Should Attend?

1. Change managers and change leads responsible for project or program transitions.
2. Project and program managers delivering business transformation initiatives.
3. HR business partners involved in organization design, capability or culture change.
4. Functional managers (IT, Operations, Sales) accountable for implementing new processes or systems.
5. PMO directors and portfolio managers coordinating multiple dependent changes.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection

Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.