Day 1: Introduction to Communication in Project Management
Understanding the Importance of Communication: The role communication plays in the success of a project.
Key Communication Models and Frameworks: Exploring various models like Shannon-Weaver and Berlo’s SMCR.
Communication Styles and Types: Recognizing different communication styles and adapting to team dynamics.
Effective Communication Techniques: Verbal and non-verbal communication techniques to enhance clarity and engagement.
Day 2: Mastering Stakeholder Communication
Identifying Stakeholders and Their Communication Needs: Understanding who your stakeholders are and how to communicate with them effectively.
Developing a Stakeholder Communication Plan: How to create a tailored communication strategy for different stakeholders.
Managing Stakeholder Expectations: Techniques to ensure that stakeholders’ expectations are realistic and aligned with the project goals.
Dealing with Difficult Stakeholders: Strategies to handle difficult situations and manage challenging personalities.
Day 3: Communication for Project Teams and Collaboration
Building a Communication Plan for Teams: Developing a communication strategy that fosters collaboration and efficiency within teams.
Team Dynamics and Communication: How to facilitate communication within diverse teams, handling conflicts, and promoting inclusivity.
Facilitating Meetings and Brainstorming Sessions: Techniques to effectively run meetings, ensure participation, and manage group dynamics.
Virtual and Remote Communication: Tools and strategies for effective communication in remote or hybrid project teams.
Day 4: Conflict Resolution and Negotiation Skills
Understanding Conflict in Project Communication: How communication can lead to or resolve conflicts within a project.
Active Listening Skills for Conflict Resolution: Techniques for listening attentively and addressing misunderstandings.
Resolving Conflicts through Effective Communication: Approaches to de-escalating and resolving disputes in project teams.
Negotiation Skills for Project Managers: How to negotiate with stakeholders, clients, and team members to reach mutually beneficial outcomes.
Day 5: Presentation and Reporting Skills
Effective Project Presentations: How to structure and deliver impactful project presentations to diverse audiences.
Writing Clear and Concise Reports: Best practices for writing project reports that communicate key information effectively.
Visual Communication for Projects: The use of charts, graphs, and infographics to communicate data clearly and attractively.
Persuading and Influencing Through Communication: Techniques for persuading stakeholders and influencing decisions during critical stages of the project.
